Unable to start Neo4j "Unsupported component state for 'multi-database'"

[jatc1024]

After downloading the neo4j enterprise version 4.1.3, I launch it and receive the error "java.lang.IllegalStateException: Unsupported component state for 'multi-database': The sub-graph is unsupported because it is too old, this component cannot function". I try again with the community version and it starts normally. Below is the full log

2020-10-12 04:29:11.469+0000 INFO Starting...
2020-10-12 04:29:54.181+0000 INFO ======== Neo4j 4.1.3 ========
2020-10-12 04:30:03.375+0000 ERROR Failed to start Neo4j on dbms.connector.http.listen_address, a socket address. If missing port or hostname it is acquired from dbms.default_listen_address. Error starting Neo4j database server at /raidixshare_log-g/hao_bigdata/neo4j-enterprise-4.1.3/data/databases
java.lang.RuntimeException: Error starting Neo4j database server at /raidixshare_log-g/hao_bigdata/neo4j-enterprise-4.1.3/data/databases
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:198)
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:158)
at com.neo4j.server.enterprise.EnterpriseManagementServiceFactory.createManagementService(EnterpriseManagementServiceFactory.java:38)
at com.neo4j.server.enterprise.EnterpriseBootstrapper.createNeo(EnterpriseBootstrapper.java:20)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:117)
at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:87)
at com.neo4j.server.enterprise.EnterpriseEntryPoint.main(EnterpriseEntryPoint.java:25)
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.dbms.database.DefaultSystemGraphInitializer@e76b097' was successfully initialized, but failed to start. Please see the attached cause exception "Unsupported component state for 'multi-database': The sub-graph is unsupported because it is too old, this component cannot function".
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:463)
at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:110)
at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:189)
... 6 more
Caused by: java.lang.IllegalStateException: Failed to initialize system graph component 'multi-database': Unsupported component state for 'multi-database': The sub-graph is unsupported because it is too old, this component cannot function
at org.neo4j.dbms.database.SystemGraphComponents.initializeSystemGraph(SystemGraphComponents.java:93)
at org.neo4j.dbms.database.DefaultSystemGraphInitializer.initializeSystemGraph(DefaultSystemGraphInitializer.java:41)
at org.neo4j.dbms.database.SystemGraphInitializer.start(SystemGraphInitializer.java:29)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:442)
... 8 more
Caused by: java.lang.IllegalStateException: Unsupported component state for 'multi-database': The sub-graph is unsupported because it is too old, this component cannot function
at org.neo4j.dbms.database.AbstractSystemGraphComponent.initializeSystemGraph(AbstractSystemGraphComponent.java:130)
at org.neo4j.dbms.database.SystemGraphComponents.lambda$initializeSystemGraph$2(SystemGraphComponents.java:85)
at java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:271)
at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1654)
at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484)
at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)
at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)
at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)
at org.neo4j.dbms.database.SystemGraphComponents.initializeSystemGraph(SystemGraphComponents.java:85)
... 11 more
2020-10-12 04:30:03.376+0000 INFO Neo4j Server shutdown initiated by request

Could you show me how to resolve this? Thanks in advance.