Help Needed - Cannot start neo4j after installing

[FadyAssaad]

Hello,

I have installed neo4j on Kali linux as part of the bloodhound tool dependencies, when I run "sudo neo4j console" I get the below errors, if anyone can help I would be thankful

Directories in use:
home:         /usr/share/neo4j
config:       /usr/share/neo4j/conf
logs:         /usr/share/neo4j/logs
plugins:      /usr/share/neo4j/plugins
import:       /usr/share/neo4j/import
data:         /usr/share/neo4j/data
certificates: /usr/share/neo4j/certificates
licenses:     /usr/share/neo4j/licenses
run:          /usr/share/neo4j/run
Starting Neo4j.
2023-01-12 12:13:16.278+0000 WARN  Setting 'dbms.allow_upgrade' is removed. It no longer has any effect.
2023-01-12 12:13:16.280+0000 WARN  Use of deprecated setting 'dbms.directories.import'. It is replaced by 'server.directories.import'.
2023-01-12 12:13:16.280+0000 WARN  Use of deprecated setting 'dbms.connector.http.enabled'. It is replaced by 'server.http.enabled'.
2023-01-12 12:13:16.280+0000 WARN  Use of deprecated setting 'dbms.connector.bolt.enabled'. It is replaced by 'server.bolt.enabled'.
2023-01-12 12:13:16.281+0000 WARN  Use of deprecated setting 'dbms.connector.https.enabled'. It is replaced by 'server.https.enabled'.
2023-01-12 12:13:16.281+0000 WARN  Use of deprecated setting 'dbms.windows_service_name'. It is replaced by 'server.windows_service_name'.
2023-01-12 12:13:16.281+0000 WARN  Use of deprecated setting 'dbms.tx_log.rotation.retention_policy'. It is replaced by 'db.tx_log.rotation.retention_policy'.
2023-01-12 12:13:16.281+0000 WARN  Use of deprecated setting 'dbms.tx_state.memory_allocation'. It is replaced by 'db.tx_state.memory_allocation'.
2023-01-12 12:13:16.281+0000 WARN  Use of deprecated setting 'dbms.jvm.additional'. It is replaced by 'server.jvm.additional'.
2023-01-12 12:13:16.287+0000 INFO  Starting...
2023-01-12 12:13:16.524+0000 INFO  This instance is ServerId{7cb17b2c} (7cb17b2c-349a-4801-8e24-98b671dbbbba)
2023-01-12 12:13:16.909+0000 INFO  ======== Neo4j 5.2.0 ========
2023-01-12 12:13:23.293+0000 ERROR Failed to start Neo4j on localhost:7474.
java.lang.RuntimeException: Error starting Neo4j database server at /usr/share/neo4j/data/databases
	at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:255) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:193) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.server.CommunityBootstrapper.createNeo(CommunityBootstrapper.java:36) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:164) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:85) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30) ~[neo4j-5.2.0.jar:5.2.0]
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.dbms.database.DefaultSystemGraphInitializer@3458eca5' was successfully initialized, but failed to start. Please see the attached cause exception "The selected target store format 'AF4.3.0' (introduced in 4.3.0) is no longer supported".
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:370) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:92) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:246) ~[neo4j-5.2.0.jar:5.2.0]
	... 5 more
	Suppressed: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.dbms.database.DatabaseLifecycles$AllDatabaseStopper@687389a6' failed to stop. Please see the attached cause exception "System database is not (yet) available".
		at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.stop(LifeSupport.java:384) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.lifecycle.LifeSupport.stopInstances(LifeSupport.java:212) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.lifecycle.LifeSupport.stop(LifeSupport.java:120) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:97) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:246) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:193) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.server.CommunityBootstrapper.createNeo(CommunityBootstrapper.java:36) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:164) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:85) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:30) ~[neo4j-5.2.0.jar:5.2.0]
	Caused by: org.neo4j.graphdb.DatabaseShutdownException: This database is shutdown.
		at org.neo4j.kernel.database.SystemGraphDatabaseIdRepository.execute(SystemGraphDatabaseIdRepository.java:52) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.SystemGraphDatabaseIdRepository.getByName(SystemGraphDatabaseIdRepository.java:40) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.DatabaseIdRepository.getByName(DatabaseIdRepository.java:55) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.MapCachingDatabaseIdRepository.lambda$getByName$0(MapCachingDatabaseIdRepository.java:53) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at java.util.concurrent.ConcurrentHashMap.computeIfAbsent(ConcurrentHashMap.java:1708) ~[?:?]
		at org.neo4j.kernel.database.MapCachingDatabaseIdRepository.getByName(MapCachingDatabaseIdRepository.java:52) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.DatabaseIdRepository.getByName(DatabaseIdRepository.java:55) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseRepository.getDatabaseContext(DatabaseRepository.java:54) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseLifecycles.defaultContext(DatabaseLifecycles.java:75) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseLifecycles$AllDatabaseStopper.stop(DatabaseLifecycles.java:149) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.stop(LifeSupport.java:380) ~[neo4j-common-5.2.0.jar:5.2.0]
		... 9 more
	Caused by: org.neo4j.dbms.api.DatabaseManagementException: System database is not (yet) available
		at org.neo4j.kernel.database.SystemGraphDatabaseIdRepository.execute(SystemGraphDatabaseIdRepository.java:52) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.SystemGraphDatabaseIdRepository.getByName(SystemGraphDatabaseIdRepository.java:40) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.DatabaseIdRepository.getByName(DatabaseIdRepository.java:55) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.MapCachingDatabaseIdRepository.lambda$getByName$0(MapCachingDatabaseIdRepository.java:53) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at java.util.concurrent.ConcurrentHashMap.computeIfAbsent(ConcurrentHashMap.java:1708) ~[?:?]
		at org.neo4j.kernel.database.MapCachingDatabaseIdRepository.getByName(MapCachingDatabaseIdRepository.java:52) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.database.DatabaseIdRepository.getByName(DatabaseIdRepository.java:55) ~[neo4j-common-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseRepository.getDatabaseContext(DatabaseRepository.java:54) ~[neo4j-kernel-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseLifecycles.defaultContext(DatabaseLifecycles.java:75) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.dbms.database.DatabaseLifecycles$AllDatabaseStopper.stop(DatabaseLifecycles.java:149) ~[neo4j-5.2.0.jar:5.2.0]
		at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.stop(LifeSupport.java:380) ~[neo4j-common-5.2.0.jar:5.2.0]
		... 9 more
Caused by: org.neo4j.graphdb.DatabaseShutdownException: This database is shutdown.
	at org.neo4j.kernel.availability.DatabaseAvailabilityGuard.assertDatabaseAvailable(DatabaseAvailabilityGuard.java:154) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginKernelTransaction(GraphDatabaseFacade.java:148) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransactionInternal(GraphDatabaseFacade.java:117) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransaction(GraphDatabaseFacade.java:92) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseTransactions.beginTransaction(GraphDatabaseTransactions.java:113) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseTransactions.beginTransaction(GraphDatabaseTransactions.java:107) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseTransactions.beginTransaction(GraphDatabaseTransactions.java:102) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.factory.GraphDatabaseTransactions.beginTx(GraphDatabaseTransactions.java:93) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.dbms.database.SystemGraphComponents.initializeSystemGraph(SystemGraphComponents.java:97) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.dbms.database.DefaultSystemGraphInitializer.initializeSystemGraph(DefaultSystemGraphInitializer.java:38) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.dbms.database.SystemGraphInitializer.start(SystemGraphInitializer.java:27) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:353) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:92) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:246) ~[neo4j-5.2.0.jar:5.2.0]
	... 5 more
Caused by: org.neo4j.kernel.impl.storemigration.UnableToMigrateException: The selected target store format 'AF4.3.0' (introduced in 4.3.0) is no longer supported
	at org.neo4j.kernel.impl.storemigration.StoreMigrator.doUpgradeCheck(StoreMigrator.java:326) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.impl.storemigration.StoreMigrator.upgradeIfNeeded(StoreMigrator.java:195) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.database.Database.upgradeStore(Database.java:731) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.database.Database.specificStart(Database.java:383) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.database.AbstractDatabase.start(AbstractDatabase.java:156) ~[neo4j-kernel-5.2.0.jar:5.2.0]
	at org.neo4j.dbms.database.DatabaseLifecycles.startDatabase(DatabaseLifecycles.java:119) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.dbms.database.DatabaseLifecycles$SystemDatabaseStarter.start(DatabaseLifecycles.java:142) ~[neo4j-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:353) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:92) ~[neo4j-common-5.2.0.jar:5.2.0]
	at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:246) ~[neo4j-5.2.0.jar:5.2.0]
	... 5 more
2023-01-12 12:13:23.294+0000 INFO  Neo4j Server shutdown initiated by request
2023-01-12 12:13:23.294+0000 INFO  Stopped.
Unexpected process failure. See log for info.
Run with '--verbose' for a more detailed error message.

[dana_canzano]

@FadyAssaad 

the log/console output suggest you are starting Neo4j 5.2.0 but yet the stack includes

The selected target store format 'AF4.3.0' (introduced in 4.3.0) is no longer supported

suggesting the database files are in 4.3.0 format