Neo4j Desktop /No windows/just menu bar after updating to 1.4.2 (Mac/BigSur)

[jeremy2]

Hi All,

I tried to update Neo4j Desktop today / after the install completed desktop refuses to open. I do get the menu bar/but nothing else. Tried re-installed and still nothing. In File I get one option "Close Window" / grey's out. In the MAC console I do some errors - screenshot attached.

Anyone with a suggestion to resolve would be most welcomed.

Many thanks
Jeremy

[jeremy2 · Accepted solution]

Managed to get this working. On the Mac I went to the folder ~/Library/Application Support/ then removed the Neo4J Desktop folder (empty the Bin). Then restarted Neo4j Desktop - this worked for me.

[abk]

Hi @jeremy2 ,

Glad you got this working, and sorry for the trouble. I believe we've found a bug related to what you experienced with the update. A fix is in the works.

Apologies,
ABK