DBMS failed to start: DBMS process terminated, see logs.. Check the logs

[ssahuupgrad]

neo4j desktop 1.4.3 stopped working saying that Database connection failed...
I uninstalled and installed 1.4.5, but still the same issue..
how to resolve this issue?

[ssahuupgrad]

when i am trying to install APOC plugin, I am getting this error... I tried with many previous versions of APOC, but still the error persists

[michael_hunger]

Your apoc plugin should match the database version.

If you share the desktop logs (available through the Developer or Help menu) they should have a reason why it failed and/or the database logs (esp. debug.log)

[michael_hunger]

if you run into issues with Desktop 1.4.7 on Windows could you try this and report back?

try asking them to delete the C:\Users[USERNAME]\AppData\Local\Neo4j\Relate\Cache\plugin-sources\default-sources.json file and see if that helps? We think that the reason for desktop not starting for some users might be that the cached plugin sources has become corrupt