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04-20-2022 08:52 AM
I was attempting to install Windows version within the Notification Center. On restart of the Desktop, I am receiving the following error at the "getting ready" stage of downloading runtime environment:
Initialization error: [object Object]
'http://cdn.azul.com/zulu/bin/zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip' returned status '503'. Cancelling download.
The following logs may help you diagnose the issue:* Desktop logs
Here is information in the log files:
[2022-04-20 10:12:50.311] [info] Opening main window
[2022-04-20 10:12:50.349] [error] Protocol Manager type error: url must be string. url = undefined
[2022-04-20 10:12:50.490] [info] Registering IPC listeners
[2022-04-20 10:12:50.493] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-04-20 10:12:50.857] [info] Online check response: 200 version: 1.4.15
file
[2022-04-20 10:12:52.784] [info] Initiating Mixpanel: Name = Desktop Project; pId = 2556a08ecb18f6fe0a0d5488e704927e ; uId = 178b2cd122a68d-0dfac63a8a06e2-52301d46-232800-178b2cd122b6a4
[2022-04-20 10:12:52.804] [info] Initiating Mixpanel: Name = Additional Project; pId = 4bfb2414ab973c741b6f067bf06d5575 ; uId = 178b2cd122a68d-0dfac63a8a06e2-52301d46-232800-178b2cd122b6a4
[2022-04-20 10:12:52.807] [info] Initiating Segment
[2022-04-20 10:12:53.505] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/neo4j-3.5.32/"}
[2022-04-20 10:12:57.097] [info] Downloading java from https://cdn.azul.com/zulu/bin/zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip
[2022-04-20 10:12:57.100] [info] Download closed
[2022-04-20 10:12:57.212] [error] Download failed Error: net::ERR_CONNECTION_RESET
at SimpleURLLoaderWrapper. (electron/js2c/browser_init.js:105:7068)
at SimpleURLLoaderWrapper.emit (events.js:315:20)
at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:467:12)
[2022-04-20 10:12:57.215] [info] Download closed
[2022-04-20 10:12:57.236] [error] 'http://cdn.azul.com/zulu/bin/zulu11.54.25-ca-jdk11.0.14.1-win_x64.zip' returned status '503'. Cancelling download.
[2022-04-20 10:13:30.501] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-04-20 10:13:30.867] [info] Online check response: 200 version: 1.4.15
file
I can update the desktop by manually downloading the current version (1.4.15), but not sure how many others have seen this error or if there are other
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