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01-28-2021 05:23 AM
Facing issue to launch Neo4j Desktop, nothing happens while clicking on Desktop Neo4j icon after installation. [3 instances are getting created in task manager.]
Environment: Windows 10/ Powershell version 5.1/Neo4j Desktop 1.3.11
below log might help to analyze,
[2021-01-28 18:35:03.252] [info] Starting Neo4j Desktop 1.3.11 @ Windows_NT 10.0.19041
[2021-01-28 18:35:03.594] [info] Initializing persistence
[2021-01-28 18:35:03.616] [info] GraphQL server is running @ http://127.0.0.1:11001
[2021-01-28 18:35:03.719] [info] Configuring crash reporting
[2021-01-28 18:35:03.738] [info] Reading settings
[2021-01-28 18:35:03.754] [info] PowerShell compatibility check
[2021-01-28 18:35:03.877] [info] PowerShell is incompatible. Enabling alternative Neo4j starter.
[2021-01-28 18:35:03.893] [info] Reading bundled resources C:\Users\amod.lasalkar\AppData\Local\Programs\Neo4j Desktop\resources
[2021-01-28 18:35:03.911] [info] Distribution folder for java should exist
[2021-01-28 18:35:03.928] [info] Will copy [
'zulu11.41.23-ca-jdk11.0.8-win_x64.zip',
'zulu8.48.0.53-ca-jdk8.0.265-win_x64.zip'
]
[2021-01-28 18:35:04.463] [error] Failed to move offline resource java {
constructor: 'Error',
errno: -4094,
code: 'UNKNOWN',
syscall: 'copyfile',
path: 'C:\Users\amod.lasalkar\AppData\Local\Programs\Neo4j Desktop\resources\offline\java\zulu11.41.23-ca-jdk11.0.8-win_x64.zip',
dest: 'C:\Users\amod.lasalkar\.Neo4jDesktop\distributions\java\zulu11.41.23-ca-jdk11.0.8-win_x64.zip',
stack: "Error: UNKNOWN: unknown error, copyfile 'C:\Users\amod.lasalkar\AppData\Local\Programs\Neo4j Desktop\resources\offline\java\zulu11.41.23-ca-jdk11.0.8-win_x64.zip' -> 'C:\Users\amod.lasalkar\.Neo4jDesktop\distributions\java\zulu11.41.23-ca-jdk11.0.8-win_x64.zip'"
}
please suggest.
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