‎04-03-2019 02:50 AM
Hi,
I am on windows m/c and updated my neo4j desktop to lates a few weeks ago. Now since the update any of my db wont launch in ne04j browser from desktop. If I hit the http://localhost:7474/browser/ directly in chrome it works.
Even downgrading / re-installing wont work. No errors in developer console when browser launches so not sure what is going on.
Solved! Go to Solution.
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‎04-05-2019 11:00 AM
Yeah, sounds like it might have been a folder permissions or space issue. Wouldn't know for sure without logs, but glad this is now working! Please let us know if you come across anything else!
Cheers,
Jennifer
‎04-03-2019 12:46 PM
Hello! What version of Neo4j Desktop are you running? Our latest update was released 2 days ago. Are you running that? If so, and you're still seeing issues, could you send us any log files, so we could troubleshoot further? Thank you!
Cheers,
Jennifer
‎04-03-2019 10:01 PM
Hi Jennifer,
I am was installing Neo4j Desktop Version: 1.1.20 after uninstalling an older version. I am on windows 8 64 bit.
I think i have found the problem. I was trying to install using "Install for all users of this computer" option and that did had same error and logs folder was empty. Then i re-installed to a different folder rather than C:\Program Files and that worked.
But I am not sure if it was folder permission issue (as i have tried install for just this user which installs in some other dir) or space in folder names or something else altogether.
‎04-05-2019 11:00 AM
Yeah, sounds like it might have been a folder permissions or space issue. Wouldn't know for sure without logs, but glad this is now working! Please let us know if you come across anything else!
Cheers,
Jennifer