How to handle installation trouble

[nat12]

In Powershell I get the following error:

neo4j : The term 'neo4j' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

I'm installing community version 3.5.17 and using this guide: https://neo4j.com/docs/operations-manual/current/installation/windows/

[dana_canzano]

its not clear what was entered so as to generate the error of

neo4j : The term 'neo4j' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

but generally this is indicative of the file not being in the path you are running this from. For example if I installed Neo4j into c:\Neo4j\3.5.17 (note: your path may be different) and I open PowerShell and from c:\Windows I simply enter and attempt to run

neo4j

then I can reproduce the error.
However if I cd to c:\Neo4j\3.5.17\neo4j-community-3.5.17\bin\ and run

.\neo4j.bat 

I no longer get the error.

So without knowing what you did to get the error hopefully the above will get you back on track.

[nat12 · Accepted solution]

Thanks! That worked for me.