Bolt - Websocket Error

[nithin34_it]

Hi Team,

I am using Neo4j community version to render graphs. I did Neo4j setup through EC2 instance.

1. When login to EC2 server, I see Neo4j is running fine and able to cypher shell through bolt also working fine.

The problem I face is in UI part:

Using the EC2 instance able to get Neo4j browser, but not able to access DB through bolt driver. Getting Websocket error!

Note: I Changed by enabling bolt drivers and passing private address:7687 in configuration file as well. But it did not resolve my issue.

Instead of bolt, if I use http://ipaddress:7474 able to access the DB but query is not working.

Can you please someone help me to resolve the issue?

Thanks,
Nithin.

[Dragotic]

I guess you're facing one of the common connection errors in neo4j browser. You should check this post that explains the error and a workaround it: Common Connection Errors

Hopefully, this one will help you solve your issue.

[nithin34_it]

Hi Dragotic,

Thank you. Issue is resolved by doing 2 steps.

1. Added route 53 in AWS of Neo4j instance with ip address.
2. Edit the neo4j.config ... Added one more line item as
   dbms.connector.bolt.advertised_address=<host_name>:7687
3. Stop the DB and restart again.

Thanks,
Nithin.