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Sandbox in Cypher Fundamentals not working

I've been working through the Cypher Fundamentals training and for the last couple of days everything has been fine.  However, in the middle of a session I've lost the ability to connect to the Sandbox.  

I am connected to the sandbox Movie database outside of the course and I am able to make successful queries there.  The error message refers to a "websocket connection failure"  I've used Edge and Chrome both without success; I've logged out and in to my account and have terminated/restarted the movie DB and used my personal laptop as well as my work laptop, without success.

Chrome indicates the following error: 

"Access to fetch at 'https://987f5871d598b3b67ec40cdb599c8ea5.neo4jsandbox.com:7687/' from origin 'https://graphacademy.neo4j.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled."

What are my options getting the sandbox working again?  If conf. files are involved, I may need some guidance as this is a new area for me.

Thanks in advance for any assistance offered.

 

2 REPLIES 2

One solution for this course is to terminate the Movies project in the sandbox.neo4j.com site.

Then re-enter the course. It should automatically recreate the sandbox and you can resume where you left off.

Keep in mind that it takes a few minutes to create and populate the sandbox for the course.

Queries will only execute if there is the $neo4j prompt in the edit pane.

I've signed up to https://sandbox.neo4j.com/ , refresh the course and everything works fine.