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Sandbox connection details not working

Hi.  I'm trying to do the exercise (importing data via CSV into Data Importer) in course 

Importing CSV Data into Neo4j

but the credentials are not working.  I need the credentials to work so I can complete the course, specifically run the Neo4j import from the "Data Importer".

Could you please assist?

3 REPLIES 3

What exactly didn't work? Do you have a screenshot?
Were you able to access the credentials when you went to sandbox.neo4j.com and looked at the sandbox there?
Was the sandbox still running?

i get the same error as above. my blank sandbox expired and i created another following the instructions. however when i run the sandbox queries i get the correct results however when i verify results it is not able to connect and verify. 

Which particular lesson/challenge are you in where the verify results are not working? 


Elaine