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06-20-2022 02:22 AM
Hello,
I notice that all the emails from the community forum now fail their DMARC. It may be that something is incorrectly configured?
regards
Espen
06-23-2022 11:54 AM
Hello @espen_solbu
Thank you for sharing this with us! We are looking into this and will keep you posted.
Thanks,
TrevorS
06-27-2022 01:49 AM
Hi @espen_solbu !
Sorry for the trouble with email. Would it be possible to share screenshots or raw email, preferably via DM to me?
We've been tightening up the email configuration but obviously something is still not quite right. I'd appreciate any insight you could share about what you're experiencing.
Thanks,
Andreas
07-28-2022 02:27 AM
An overdue update:
I've been learning more than I want to know about SPF and DKIM records. In collaboration with our IT and the great folks at Khoros, we should have corrected the subtle problems in record formats that have been causing problems.
Not marked as resolved yet, but we're getting closer.
For anyone and everyone who has been receiving email from this community that looks like spam, I apologize.
-Andreas
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