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12-06-2020 09:34 PM
Hi. I encountered a problem in which the Python driver was unable to connect to my remote database; however, I was able to successfully connect with the Neo4j Browser and Neo4j Commander and using the url: bolt+s://abc.example.com:2083. I am using Cloudflare SSL and the database is deployed on an AWS EC2 instance.
Below is the error message I got when I try to connect with the url bolt+s://abc.example.com:2083:
Failed to establish connection to IPv6Address(('XXXX:XXXX:XXXX::XXXX:2df6', 2083, 0, 0)) (reason [Errno 101] Network is unreachable)
Below is the error message I got when I try to connect with the url neo4j+s://abc.example.com:2083:
ServiceUnavailable: Unable to retrieve routing information
Update: I just realized my EC2 instance doesn't list an IPv6Address -- would assigning an IPv6 address to it be a solution?
Update 2: Why is the driver trying to connect to an IPv6Address and not IPv4?
12-20-2020 04:34 PM
Which version of the driver are you using?
12-20-2020 04:36 PM
Perhaps something about the advertised addresses of the server?
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