Connecting to local database via Python Bolt

[Guy_garrett]

Hello,

I am new to Neo4J - and I'm struggling to connect to the sandbox via python.
I've tried the following code:
uri="bolt://localhost:7687"
driver = GraphDatabase.driver(uri, auth=("neo4j", "my_password"))

but get the following error:
neobolt.exceptions.AuthError: The client is unauthorized due to authentication failure.
Failed to write data to connection Address(host='localhost', port=7687) (Address(host='127.0.0.1', port=7687)); ("0; 'Underlying socket connection gone (_ssl.c:1997)'")

Any ideas?

Many thanks.
Guy

[mark_needham]

Hi,

Could you clarify what you mean when you say you're trying to connect to the sandbox? Do you mean a Neo4j Sandbox from https://neo4j.com/sandbox-v2/?

If so then I think your uri is incorrect - the sandbox should tell you the value to use for that:

e.g. the URI for my database here would be:

54.162.226.29:37080

If you're trying to connect to a local Neo4j database then I'm not sure what the problem could be other than that the password is incorrect.

[Guy_garrett]

Thanks Mark,
I’m trying to connect to local desktop version but also tried the neo4jsandbox.

For each instances it looks like the user is neo4j but I have no record of the password associated with that user. I’ve tried neo4j as the password and that doesn’t work either.

There also doesn’t seem to be a way to reset the password without knowing the current one...so I’m a bit stuck...

[mark_needham]

If you're using Neo4j Desktop you can reset the password via the Administration tab: