Neo4j ports are not listening

[gpgupta7891]

hi all,

I have build an ubuntu server and the URL https://neo4j_ip:7473 was working fine. We did couple of reboots of this server and stop/start the neo4j service to test the backups but the url is not working now.

I have run the command: sudo netstat -ltnp

here are the results:

ctive Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 127.0.0.53:53 0.0.0.0:* LISTEN 745/systemd-resolve
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 917/sshd
tcp6 0 0 :::22 :::* LISTEN 917/sshd

Another command i ran: url localhost:7473

results:

curl: (7) Failed to connect to localhost port 7473: Connection refused

I am running ubuntu server 18.04.

I think the ubuntu server have stopped listening on the neo4j ports. Can someone please let me know what should i do to fix it.

[kaan]

Does port 7474 work? By default, 7474 (HTTP) is enabled, while 7473 (HTTPS) is not.

Another thing to verify – check "neo4j.conf" and make sure this line is active:

dbms.default_listen_address=0.0.0.0

[gpgupta7891]

Hi Kaan,

Thank you for your response.

Accessing it on 7474 also gives the same error:

This site can’t be reached

neo4i ip address refused to connect.

Also,

$ curl localhost:7474
curl: (7) Failed to connect to localhost port 7474: Connection refused

dbms.default_listen_address=0.0.0.0
It was active but 0.0.0.0 was not there. so i added it now but still no luck.

[kaan]

If you start the server like this:

% ./bin/neo4j console

Do you see any output lines like this?

2022-06-14 00:04:32.554+0000 INFO  Remote interface available at http://localhost:7474/

Or maybe there's an error instead?