Failed to start Neo4j

[saravananraj219]

Hi,
Facing an issue while starting Neo4j DB.

2021-02-11 14:58:49.755+0000 WARN [o.n.k.NeoStoreDataSource] Exception occurred while starting the datasource. Attempting to close things down. Component 'org.neo4j.kernel.impl.storageengine.impl.recordstorage.RecordStorageEngine@5d05ef57' failed to initialize. Please see the attached cause exception "Tried to get index provider with name {key=native-btree, version=1.0} whereas available providers in this session being [lucene-1.0, lucene+native-1.0, lucene+native-2.0], and default being lucene+native-2.0".
org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.impl.storageengine.impl.recordstorage.RecordStorageEngine@5d05ef57' failed to initialize. Please see the attached cause exception "Tried to get index provider with name {key=native-btree, version=1.0} whereas available providers in this session being [lucene-1.0, lucene+native-1.0, lucene+native-2.0], and default being lucene+native-2.0".
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.init(LifeSupport.java:427)
	at org.neo4j.kernel.lifecycle.LifeSupport.init(LifeSupport.java:62)
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:98)
	at org.neo4j.kernel.NeoStoreDataSource.start(NeoStoreDataSource.java:515)
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:445)
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
	at org.neo4j.kernel.impl.transaction.state.DataSourceManager.start(DataSourceManager.java:100)
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:445)
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
	at org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory.initFacade(GraphDatabaseFacadeFactory.java:208)
	at org.neo4j.kernel.enterprise.EnterpriseGraphDatabase.<init>(EnterpriseGraphDatabase.java:39)
	at org.neo4j.server.enterprise.OpenEnterpriseNeoServer.lambda$static$1(OpenEnterpriseNeoServer.java:78)
	at org.neo4j.server.database.LifecycleManagingDatabase.start(LifecycleManagingDatabase.java:88)
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:445)
	at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
	at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:212)
	at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:111)
	at org.neo4j.server.BlockingBootstrapper.start(BlockingBootstrapper.java:41)
	at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:79)
	at com.neo4j.server.enterprise.CommercialEntryPoint.start(CommercialEntryPoint.java:32)
Caused by: java.lang.IllegalArgumentException: Tried to get index provider with name {key=native-btree, version=1.0} whereas available providers in this session being [lucene-1.0, lucene+native-1.0, lucene+native-2.0], and default being lucene+native-2.0
	at org.neo4j.kernel.impl.transaction.state.DefaultIndexProviderMap.notFound(DefaultIndexProviderMap.java:105)
	at org.neo4j.kernel.impl.transaction.state.DefaultIndexProviderMap.lookup(DefaultIndexProviderMap.java:86)
	at org.neo4j.kernel.impl.api.index.IndexingService.lambda$init$1(IndexingService.java:206)
	at org.neo4j.kernel.impl.api.index.IndexMapReference.modify(IndexMapReference.java:52)
	at org.neo4j.kernel.impl.api.index.IndexingService.init(IndexingService.java:196)
	at org.neo4j.kernel.impl.storageengine.impl.recordstorage.RecordStorageEngine.init(RecordStorageEngine.java:407)
	at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.init(LifeSupport.java:406)
	... 19 more
2021-02-11 14:58:49.756+0000 INFO [o.n.k.i.DiagnosticsManager] --- STOPPING diagnostics START ---
2021-02-11 14:58:49.757+0000 INFO [o.n.k.i.DiagnosticsManager] --- STOPPING diagnostics END ---
2021-02-11 14:58:49.757+0000 INFO [o.n.k.i.f.GraphDatabaseFacadeFactory] Shutdown started

Neo4j Version - Enterprise 3.4.4

Can anyone help in solving the above issue.

Thanks in Advance

[bmalbusca]

Did you check the version of Java used by Neo4j?