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Desktop unable to establish remote connection

Trying to resolve this (apparently common) error.
I am trying to connect to the "remote" database per the screen capture.

I click "Connect"

It gives this error

Per much Googling and etc., tried this, which made no difference:
Uncomment the lines
dbms.connectors.default_listen_address=0.0.0.0
dbms.connector.bolt.listen_address=:7687

The other database starts fine.

Log file:
[2021-06-30 09:34:56.443] [info] Online check request: http://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2021-06-30 09:35:01.453] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (C:\Program Files\Neo4j Desktop\resources\app.asar\node_modules\p-timeout\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:549:17)\n' +
' at processTimers (internal/timers.js:492:7)'
}

2 REPLIES 2

How did you start your other local database? Docker? Or local install?

You need to provide a connection URL + credentials to an actually running database?

I have the same problem. log file as:

[2022-07-11 18:45:46.926] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json
at t.getManifest (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:54864)
at async y.resolveConfig (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:63744)
at async M (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:45476)
at async Promise.all (index 1)
at async L.getGraphApps (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:48240)
[2022-07-11 18:45:46.973] [info] Graph Apps: Removing installed but not configured []
[2022-07-11 18:45:46.986] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json
at t.getManifest (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:54864)
at async y.resolveConfig (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:63744)
at async M (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:45476)
at async Promise.all (index 1)
at async L.getGraphApps (D:\Neo4jDesktop\resources\app.asar\dist\main.prod.js:1:48593)
[2022-07-11 18:45:47.420] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2022-07-11 18:45:50.502] [error] Online check error: {
name: 'TimeoutError',
message: 'Promise timed out after 5000 milliseconds',
stack: 'TimeoutError: Promise timed out after 5000 milliseconds\n' +
' at Timeout._onTimeout (D:\\Neo4jDesktop\\resources\\app.asar\\node_modules\\p-timeout\\index.js:27:54)\n' +
' at listOnTimeout (internal/timers.js:554:17)\n' +
' at processTimers (internal/timers.js:497:7)'
}