Can't start the existing database after updating to Neo4j Desktop 1.2.7

[William_Lin]

After update to Neo4j Desktop 1.2.7, I can't start the graph database(v4.0.2).
It shows :

Below is the logs:

Starting Neo4j. 2020-04-09 15:46:40.594+0000 INFO ======== Neo4j 4.0.2 ======== 2020-04-09 15:46:40.600+0000 INFO Starting... 2020-04-09 15:46:48.211+0000 INFO Called db.clearQueryCaches(): Query cache already empty. 2020-04-09 15:47:03.365+0000 ERROR Failed to start Neo4j: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@43caf97a' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to register procedure, because the name apoc.schema.properties.distinctis already in use.". Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@43caf97a' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to register procedure, because the nameapoc.schema.properties.distinctis already in use.". org.neo4j.server.ServerStartupException: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@43caf97a' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to register procedure, because the nameapoc.schema.properties.distinctis already in use.". at org.neo4j.server.exception.ServerStartupErrors.translateToServerStartupError(ServerStartupErrors.java:45) at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:164) at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:114) at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:89) at com.neo4j.server.enterprise.EnterpriseEntryPoint.main(EnterpriseEntryPoint.java:25) Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@43caf97a' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to register procedure, because the nameapoc.schema.properties.distinctis already in use.". at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:465) at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111) at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:157) ... 3 more Caused by: java.lang.RuntimeException: Error starting database server at /Users/labfnp/Library/Application Support/Neo4j Desktop/Application/neo4jDatabases/database-84b28f58-90d5-4411-8b90-35b6af8cc37b/installation-4.0.2/data/databases at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:167) at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:145) at com.neo4j.server.database.EnterpriseGraphFactory.newDatabaseManagementService(EnterpriseGraphFactory.java:38) at org.neo4j.server.database.LifecycleManagingDatabaseService.start(LifecycleManagingDatabaseService.java:88) at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444) ... 5 more Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.procedure.impl.GlobalProceduresRegistry@2f5ac102' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to register procedure, because the nameapoc.schema.properties.distinctis already in use.". at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:465) at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111) at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:158) ... 9 more Caused by: org.neo4j.internal.kernel.api.exceptions.ProcedureException: Unable to register procedure, because the nameapoc.schema.properties.distinct is already in use. at org.neo4j.procedure.impl.ProcedureRegistry.register(ProcedureRegistry.java:87) at org.neo4j.procedure.impl.GlobalProceduresRegistry.register(GlobalProceduresRegistry.java:143) at org.neo4j.procedure.impl.GlobalProceduresRegistry.register(GlobalProceduresRegistry.java:93) at org.neo4j.procedure.impl.GlobalProceduresRegistry.start(GlobalProceduresRegistry.java:345) at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444) ... 11 more 2020-04-09 15:47:03.366+0000 INFO Neo4j Server shutdown initiated by request

[William_Lin · Accepted solution]

Oh, I find it seems APOC Plugins cause error.
After deleting it, database can start.
But it will shut down when I reinstall APOC.
Do someone also meet this problem?

Solution:
I deleted APOC from UI and plugins folder, it can wok now.

[rania_bssyd]

hi william
i'm facing the same problem as you
i've deleted apoc plugin from neo4j desktop but the problem doesn't seem to be solved and i still can see apoc file in neo4j folder
any solutions please ?

[William_Lin]

Hello,
I directly deleted the file (the file in the project plugin folder). Then, reinstall it again.