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Can't start Neo4j Desktop on Debian 8

I'm trying to install Neo4j Desktop on Debian 8.

I have followed the instructions here:

https://neo4j.com/download-thanks-desktop/?edition=desktop&flavour=unix&release=1.2.3&offline=true

I have downloaded the file and made it executable.

When I run the file from the command line, though, I get the following messages:

$ ./neo4j-desktop-offline-1.2.3-x86_64.AppImage
/tmp/.mount_neo4j-jm64dD/neo4j-desktop: /lib/x86_64-linux-gnu/libdbus-1.so.3: no version information available (required by /tmp/.mount_neo4j-jm64dD/neo4j-desktop)
/tmp/.mount_neo4j-jm64dD/neo4j-desktop: /lib/x86_64-linux-gnu/libdbus-1.so.3: no version information available (required by /tmp/.mount_neo4j-jm64dD/neo4j-desktop)
A JavaScript error occurred in the main process
Uncaught Exception:
Error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.9' not found (required by /tmp/.org.chromium.Chromium.1RezkL)
at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:160:31)
at Object.Module._extensions..node (internal/modules/cjs/loader.js:722:18)
at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:169:18)
at Module.load (internal/modules/cjs/loader.js:602:32)
at tryModuleLoad (internal/modules/cjs/loader.js:541:12)
at Function.Module._load (internal/modules/cjs/loader.js:533:3)
at Module.require (internal/modules/cjs/loader.js:640:17)
at require (internal/modules/cjs/helpers.js:20:18)
at bindings (/tmp/.mount_neo4j-jm64dD/resources/app.asar/node_modules/platform-folders/node_modules/bindings/bindings.js:112:48)
at Object. (/tmp/.mount_neo4j-jm64dD/resources/app.asar/node_modules/platform-folders/src/index.js:3:34)
Fontconfig warning: "/etc/fonts/fonts.conf", line 86: unknown element "blank"

Then nothing happens. No window appears. I can quit it by hitting Ctrl-C, but that's it.

I have followed advice from StackOverflow for dealing with the message "Error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.9' not found", but it didn't help.

I have looked in my hard drive, and I don't seem to have that file in that directory.

I'd appreciate any help. I'd like to get started with Neo4j, but I'm not even able to get it to run!

1 REPLY 1

What version of GCC do you have?

CXXABI_1.3.9 requires GCC 5 or higher.

Elaine