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08-10-2022 04:27 PM
I've been using Neo4j (4.4.4) for a while via a remote server (ubuntu 20.04 ) with no problems. I decided to reinstall Neo4j due to a problem I had, but this resulted in a series of bigger problems.
Firstly, I uninstalled Neo4j with (sudo apt-get purge neo4j), but the data was still available after installing a newer version of Neo4j (4.4.9). This made me realize that the previous command does not delete everything. I had a problem with neo4j.service status being FAILED. I decided to uninstall again and remove everything this time. I used the previous command followed by
sudo rm -r /var/lib/neo4j/*
sudo rmdir /var/lib/neo4j/
Then I deleted the configuration file (neo4j.conf) at etc/neo4j
I installed neo4j (4.4.5) and it worked with no problems. However, the previous data was still there! When I tried to access cypher-shell I was asked to set a new password. Then I noticed that the browser database has version 4.4.9, while the one I access with the shell has version 4.4.5. When I try to access the most recent database (version 4.4.5) on the browser through bolt connection I get this error message (Neo.ClientError.Security.Unauthorized: The client is unauthorized due to authentication failure.)
How can I make the shell and browser databases consistent? Should I do a clean uninstallation? How? I am also baffled by the presence of the old data even though I deleted the neo4j directory in /var/lib/ which contains the data file!
08-11-2022 11:39 AM
Perhaps you have a 2nd installation somehow on that machine?
What do the log files in /var/log/neo4j say?
Also make sure to not confuse neo4j browser version with the db version.
You can also check the processes running and see if there is another installation in a different folder
ps auxwww | grep neo4j
08-11-2022 01:55 PM
After writing my post, I decided to locate all files related to neo4j by using this as a refenence. I then uninstalled neo4j and used sudo apt autoremove. I reinstalled the 4.4.9 version and enabled the service. Now when I run ps auxwww | grep neo4j, I think I have multiple processes running. I'm not sure if it's safe to share the exact output, but I get something like this:
neo4j # 0.0 0.2 # #; where # is some number.
There is another one with different numbers.
Then there is:
ubuntu # 0.0 0.0 # #
root # 2.5 22.1 # #
I guess this means I have multiple processes running. How can I stop them safely?Should I kill them all then reinstall neo4j again?
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