Bloom fails to connect to a GrapheneDB database

[skirwan]

I get this error message when I attempt to use bloom to visualize a database that is remotely connected to my neo4j desktop, the database is from GrapheneDB.

I have no issue using bloom with a database that is remotely connected to graphstory.

Kind Regards,
Sam Kirwan.

[stefan_armbrust]

Are you sure your Graphene instance uses Enterprise edition? Bloom will not work on top of community.

[skirwan]

good point, its community edition, do you know if you upgrade from the sandbox will they upgrade it to a enterprise instance.

Thanks,
Sam

[stefan_armbrust]

You need to discuss this with Graphene folks.