I have been working with Neo4j for the past two months to analyze customer product engagement. I am trying to find insights I would not find through traditional means like using SQL or having to know what questions to ask beforehand.
I have a graph and now am starting to work with the Neo4j DS Library. If anyone else is looking at customer/product engagement, please collaborate with me.
I am looking to talk about finding insights across customer usage of multiple products and determining if amount of usage or adoption of usage had any effect on the customer retaining a service. I know I can do this with machine learning, but not sure how to approach from a graph perspective. Thanks - A.J. Ferrara
