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Docker on Windows - error when running container

I have run into a problem running Neo4j version 4.0.4 on Windows, using Docker Desktop with WSL2.

Everything was fine until a few days ago - now, when running the container (either via docker run or docker-compose up), I get the following error:

2020-08-15 08:14:43.056+0000 INFO  Starting...
2020-08-15 08:14:51.363+0000 ERROR Failed to start Neo4j: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@7165d530' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to write directory path [/data/databases/system] for Neo4j store.". Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@7165d530' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to write directory path [/data/databases/system] for Neo4j store.".
org.neo4j.server.ServerStartupException: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@7165d530' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to write directory path [/data/databases/system] for Neo4j store.".
        at org.neo4j.server.exception.ServerStartupErrors.translateToServerStartupError(ServerStartupErrors.java:45)
        at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:164)
        at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:114)
        at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:89)
        at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:35)
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.server.database.LifecycleManagingDatabaseService@7165d530' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to write directory path [/data/databases/system] for Neo4j store.".
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:465)
        at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111)
        at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:157)
        ... 3 more
Caused by: java.lang.RuntimeException: Error starting database server at /data/databases
        at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:167)
        at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:145)
        at org.neo4j.server.database.CommunityGraphFactory.newDatabaseManagementService(CommunityGraphFactory.java:36)
        at org.neo4j.server.database.LifecycleManagingDatabaseService.start(LifecycleManagingDatabaseService.java:88)
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444)
        ... 5 more
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.dbms.database.DefaultSystemGraphInitializer@1460c81d' was successfully initialized, but failed to start. Please see the attached cause exception "Unable to write directory path [/data/databases/system] for Neo4j store.".
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:465)
        at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:111)
        at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.startDatabaseServer(DatabaseManagementServiceFactory.java:158)
        ... 9 more
Caused by: org.neo4j.graphdb.DatabaseShutdownException: This database is shutdown.
        at org.neo4j.kernel.availability.DatabaseAvailabilityGuard.assertDatabaseAvailable(DatabaseAvailabilityGuard.java:172)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginKernelTransaction(GraphDatabaseFacade.java:185)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransactionInternal(GraphDatabaseFacade.java:165)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransaction(GraphDatabaseFacade.java:119)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransaction(GraphDatabaseFacade.java:113)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTransaction(GraphDatabaseFacade.java:101)
        at org.neo4j.kernel.impl.factory.GraphDatabaseFacade.beginTx(GraphDatabaseFacade.java:96)
        at org.neo4j.dbms.database.DefaultSystemGraphInitializer.isSystemGraphEmpty(DefaultSystemGraphInitializer.java:100)
        at org.neo4j.dbms.database.DefaultSystemGraphInitializer.initializeSystemGraph(DefaultSystemGraphInitializer.java:76)
        at org.neo4j.dbms.database.DefaultSystemGraphInitializer.initializeSystemGraph(DefaultSystemGraphInitializer.java:69)
        at org.neo4j.dbms.database.SystemGraphInitializer.start(SystemGraphInitializer.java:30)
        at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:444)
        ... 11 more
Caused by: java.lang.RuntimeException: java.io.IOException: Unable to write directory path [/data/databases/system] for Neo4j store.
        at org.neo4j.kernel.impl.storemigration.DatabaseMigratorFactory.createDatabaseMigrator(DatabaseMigratorFactory.java:89)
        at org.neo4j.kernel.database.Database.upgradeStore(Database.java:506)
        at org.neo4j.kernel.database.Database.start(Database.java:354)
        at org.neo4j.dbms.database.AbstractDatabaseManager.startDatabase(AbstractDatabaseManager.java:187)
        at org.neo4j.dbms.database.DefaultDatabaseManager.startDatabase(DefaultDatabaseManager.java:132)
        at org.neo4j.dbms.database.DefaultDatabaseManager.startDatabase(DefaultDatabaseManager.java:36)
        at org.neo4j.dbms.database.AbstractDatabaseManager.forEachDatabase(AbstractDatabaseManager.java:165)
        at org.neo4j.dbms.database.AbstractDatabaseManager.startAllDatabases(AbstractDatabaseManager.java:112)
        at org.neo4j.dbms.database.AbstractDatabaseManager.start(AbstractDatabaseManager.java:106)
        ... 12 more
Caused by: java.io.IOException: Unable to write directory path [/data/databases/system] for Neo4j store.
        at org.neo4j.io.fs.DefaultFileSystemAbstraction.mkdirs(DefaultFileSystemAbstraction.java:132)
        at org.neo4j.kernel.impl.transaction.log.files.LogFilesBuilder.build(LogFilesBuilder.java:218)
        at org.neo4j.kernel.impl.storemigration.DatabaseMigratorFactory.createDatabaseMigrator(DatabaseMigratorFactory.java:85)
        ... 20 more
2020-08-15 08:14:51.371+0000 INFO  Neo4j Server shutdown initiated by request

I understand that this is a permission error, where Neo4j doesn't seem to have permissions to write to its data directory, but I'm wondering if anybody can help me...

  1. How do I fix this issue?
  2. What has caused it? The exact same setup worked perfectly for about a month previously.

Thank you for any help provided.

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