Cypher fundamentals - retrieving nodes issue

[sivamurugeshar]

Hi,

 While trying to connect to sandbox, get this error.

 ServiceUnavailable: WebSocket connection failure. Due to security constraints in your web browser, the reason for the failure is not available to this Neo4j Driver. Please use your browsers development console to determine the root cause of the failure. Common reasons include the database being unavailable, using the wrong connection URL or temporary network problems. If you have enabled encryption, ensure your browser is configured to trust the certificate Neo4j is configured to use. WebSocket `readyState` is: 3

unable to connect by any means. Pls suggest.

[elaine_rosenber]

Helo @sivamurugeshar 

Unless the sandbox instance is not available, the most common issues that block access are an ad blocker in your Web browser, a VPN, or even a Firewall.

Is the Movies sandbox shown in your sandbox.neo4j.com account?

Elaine